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Last updated: 2021
Thank you for shopping at Accounts Plaza.
The following terms are applicable for any products that You purchased with Us.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
Accounts Plaza official R.P covers each and every product on our website with no exceptions. Validity of our refund policy is 7 days. i.e. we only hold your payment for no more than 7 days during which period you can raise a dispute against the seller. Once we’ve got your case, we’ll immediately freeze seller’s payments until the dispute is resolved. For detailed article of how and for what reason you can raise a dispute, please Contact us via Telegram or Email. In case the seller was unable to deliver the product within 24 hours of payment, then we automatically issue a full refund to buyers. (you do not need to raise a refund request for this; only in case it’s been 3 to 7 bussiness days and you didn’t received the refund).
It’s always better to test your item within the first 3 days carefully.
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use Accounts Plaza wallet for Refund your Amount.
Accounts plaza R.P is entirely different from that offered by respective sellers. We only offer a refund period of maximum 7 days for filing a dispute against seller, whereas seller’s refund policy can vary from product to product. Actually, main difference between both is that if the seller rejects your request for refund or replacement or if a conflict arises between both the parties, that is when you can file a dispute for a refund with Accounts Plaza.
Our policy is global i.e each product is covered. But, sellers policies can vary from products to products and sellers to sellers. It is entirely up to them to give the duration of refund /replacement policy. NOTE: Some sellers may not even offer a refund policy at all, so it’s better that you read the product description carefully and if you have any doubt contact the seller by “Ask a question?” on the product page.
In case, it’s been more than 3 days and after that the product has stopped and is within the the seller’s warranty policy, and the seller refuses to fulfill the request then also you can file a dispute with us. Though you may or may not get your full money back, but it’ll surely help to take down scammers from Accounts Plaza.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
In both cases, i.e. refund from seller or Accounts Plaza, the refund amount will be deposited in your Account Plaza Wallet
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
If you have any questions about our Returns and Refunds Policy, please contact us:
We refund Money On Accounts Plaza Wallet only, we are not return your money on your Bank Account, UPI, Paytm.
We reserved all rights to change any policy and terms and conditions without give any notice.